The Usa Nursery Reviews | theusanursery.com @ PissedConsumer

Linda C Bbm

Do not buy ever!!!!

Sep 17, 2018

Order 2 dwarf apple trees. They came late and one was dead and never grew the other turned out to be a Glossy Buckthorn ? Not a Jonagold apple tree!!! Already filled complaint with BBB over a year ago but USA nursery would never respond to them. Calls wouldn't go through at all to the company. Please do not order from this company. You will not get what your ordered and there will be nothing you can do. I would have to go to court and company is in CT and I'm in Ohio they are making me write 100 words so do not order do not order do not order do not order do not order do not order do not order do not order dodo not order not order do not order do not order do not order do not order do not order

View full review

Loss:

$39

Cons:

Wrong trees sent one dead no responses to better business bureau

Reason of review:

Not as described/ advertised

Preferred solution: Let the company propose a solution

Telitha Plq

Cheated by the USA Nursery

Apr 11, 2018

1.0

#109**** This is your review number. Please refer to it when communicating with the company. I order saplings of apple trees, pear trees, peach trees, cherry trees in April 2017. I received their mail of these saplings in May 2017. I planted them and wateren them for more than a month, twice per day, following their instructions. All trees were sent almost completely dry. All trees were dead after the summer. I tried to call the customer service number: 203-267-**** numerous times but never got some answered the phone. I drove to their New Haven office by the address they posted. There is no office can be seen at all. I lost $300--all saplings were dead after watering twice a day for one month. There was never a piece of green leaf that can be seen after the whole summer. The USA Nursery is completely an Internet cheating company. Never deal with the USA Nursery!

View full review

Reason of review:

Bad quality

1 comment

Guest-1472803

May 01, 2018

We need some legal action, any ideals

Helpful

Hutch Qvh

Dead trees.

Jul 10, 2018

1.9

I received dead and dried up bare root fruit trees last spring 2017. I called them after receiving my order and told them the trees were dried up and brittle. I then went ahead and planted the bare root trees anyway according to their instructions. The trees didn't grow after much care and watering. After waiting about two or three months for any signs of growth, I packaged them up and returned them; again, according to their instructions . After sending the original trees back, they said they were going to send replacements this spring (2018). I have had no word from them and have not received the replacement trees. The telephone number isn't working or nobody is answering. I would like live replacements or money refunded.

View full review

Loss:

$141

Pros:

Selection and prices

Cons:

Dead trees poor customer service

Reason of review:

Poor customer service

Preferred solution: Let the company propose a solution

Paul K Kxc

Complaint

Jul 27, 2018

I purchased 7 items of a total of 14 trees and paid $145.45 in June 2017, but they sent me seven of poor quality of trees (chop sticks looking) several months later after I emailed many times. The shipping document they sent me with the a few trees clearly shows "B/O" (assuming it meant back order) for two Roses, two Climbing roses, and two Fig tree. They never fulfilled entire products as they promised. All the trees were so dried and not one of them survived. This is a fraudulent scheme. I then attempted to contact them several times by both email and phone, but no success. Left messages but never got return call from them. I recommend anyone not to deal with this company.

View full review

Loss:

$145

Cons:

I did not like at all and will never deal with them

Reason of review:

Not as described/ advertised

Preferred solution: Deliver product or service ordered

Kurtland M

Dead Trees

May 18, 2018

1.0

I ordered 3 American Linden trees 4/20/2017. I received the trees 4/28/2017. I planted the trees according to instructions. The trees were dead. I contacted USA Nursery and was told to cut 1 inch of the top and mail it to them to confirm it was dead. This I did. I was told in the spring they would send me new trees. I have not received any replacement trees. I have called and only get a busy signal, I have sent emails only to be told the site is closed down. All I want is an honest person on the other end to send me my trees or refund back my money. Is This too much to ask?

View full review

Loss:

$35

Reason of review:

Bad quality

Preferred solution: Full refund

Kay S Prc

Bunnell, Florida

Liers

Apr 07, 2018

1.0

I bought three plants and they did not grow. They asked me to wait atleast three months. They asked me to mail twigs and they will ship in next Spring. They did not grow. Do not buy from them. Just big scammers. Called back, then they said,season is over and will ship in Spring. I can not even dispute since it has been more than three months. PissedConsumer.com is a platform where you can be heard and helped. Why particularly your review matters? The company can reach you out and resolve your issue faster. Other consumers will see that they are not alone in their grief. You can get support and advice from other users. Want to write a review on a business? Follow our easy submit a posting steps.

View full review

Reason of review:

Bad quality

1 comment

Guest-1472806

May 01, 2018

We need to take legal actions

Helpful

Terrence s Zgp

Dead stock

Jun 16, 2018

Order #0066258 all my order did not make did every thing they said and nothing servided , Tryed calling got answer machine could not message machine was full can not get a hold of any one would like refund or replacements, don't know what to do??

View full review

Reason of review:

Poor customer service

LINDA H Mkn

Nice prices but poor quality & products not correct

Apr 25, 2018

2.0

Last year I ordered 70.00 worth of perennials. 4 hostas, 6 heuchera & 1 heucherella. I potted up the shipment when it arrived, which was mid summer & should have been spring-the heucheras were so tiny I had little faith in the surviving. 3 of them did grow but looked similar-I had ordered 6 different ones. The same with the hostas all looked similar. I will see this spring now if anything survived. There were shrubs included as free items, they were just sticks. I promptly soaked them in water-only one had 1 leaf show then died. I had to email them twice and finally they emailed a tracking #. Every time I called them all I got was a machine. They never returned a call. I didn't even try for a refund as I figured with all the trouble with shipping then getting poor quality items it wasn't worth my time. I hope they are now out of business so they can't swindle any other gardeners!

View full review

Loss:

$85

Pros:

Ordering was easy nice selection of different items

Cons:

When i finally received the items they were so tiny

Reason of review:

Bad quality

Preferred solution: Full refund

matt l Mrj

Crap!

Apr 12, 2018

1.5

I purchased three apple trees, all of which arrived as dried up sticks. I attempted to get new stock from them on four different occaisions. They have never responded to an email let alone tried to discuss my complaint. These people are thieves. If they wish to dispute this description of their business they are welcome to try. I would recommend that anyone thinking of doing business with them go elsewhere. Try stark bros as they stand behind their products always w/o hassle. I cannot stress enough how poorly these people have treated me. Not only did they not ship viable stock, it was poorly packaged and looked like a five year old child had done it. They are not a company, they are a rip off.

View full review

Loss:

$500

Reason of review:

Bad quality

Preferred solution: Full refund

1 comment

Guest-1472814

May 01, 2018

We need to take legal action, any ideas how we can ?

Helpful

Gene S Qdm

SCAM --BEWARE

Apr 12, 2018

1.1

BEWARE---SCAM !!!!! Order #00061156 I ordered over $200.00 worth of tree saplings and plants NONE lived. I had them in my greenhouse and went to great lengths hoping they would live. ALL DIED ! After calling and finally getting a voice I was told they would replace my complete order. Their "OUR 4 WAY PROMISES TO YOU " IS COMPLETELY FALSE ! When my replacement never arrived I called the 203-267-**** many times with no answer. I have emailed them several times and never got a response ! AND NOT NOT EVEN THE 203-267-**** WILL GO THOUGH !!! IS THIS A REAL COMPANY ????? ---PROBABLY NOT . THIS IS A SCAM !!! A COMPLETE SCAM -A COMPLETE TERRIBLE SCAM --taking advantage of good AMERICAN citizens SUGGESTION DO NOT ORDER FROM THIS COMPANY !!! GREED ! MISREPRESENTATION !

View full review

Loss:

$197

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Kay D Pjb

NO CONTACT?

Mar 30, 2018

1.6

I recently purchased some land and planned an orchard. Out of 80 trees, 4 lived. I contacted them and they told me to send the dead trees back and that they would be replaced in the fall. No replacement trees have arrived. I have sent E-mails and tried the phone number countless times with no response from the nursery. I spent a little over $1000 with the return of the dead trees included in that amount. If new trees cannot be sent, I feel a refund is in order. I would assume that I need to contact the BBB, and would like to hear from the nursery without filing civil action. How could this business stay in business without contacting customers that are currently waiting to finish their business here.

View full review

Loss:

$1000

Pros:

Selection and prices
Selection and pricing

Cons:

Products delivered and no customer service

Reason of review:

Poor customer service

Preferred solution: Full refund

Srgt R

AM IN THE PROCESS OF HUNTING THEM DOWN FOR ULTIMATE PAYBACK

Mar 29, 2018

1.0

They should be fearful I'm close to finding out where they are and will be there when they least expect it The authorities would not do their job and help because they are incompetent and useless so one must take the matter into their own hands I WARNED THEM ALL!!!! IT'S TIME FOR VENGEANCE!!! {{Redacted}}

View full review

Loss:

$600

Cons:

That it was a complete scam

Reason of review:

COMPLETE SCAM

1 comment

Guest-1472881

May 01, 2018

They made some $$$ off all of us. I'm down with you, what can we do?

Helpful

Anonymous

Guest-1173940

Dead Trees

Jan 22, 2018

1.0

Last May I ordered all these trees and every last one was dead. I called and was told to put them in water and give them 6 months, if they didn't come back they would replace them. Ive been calling and calling and the number won't work. This is the order # 00074357.

View full review

Reason of review:

Bad quality

Amanda C Gud

They Never Came

Apr 20, 2018

I ordered a rose bush last May 2017 and it still has not arrived! Apparently I also was supposed to get a free Dogwood tree with my new order too......yep,that hasn't come either...big shocker. I lost $34.85 total . Thankfully, I decided to order one thing until I tried out the company. How long has this company been around...seriously!?! This must be some sort of scam! I have a printed copy of my receipt if that will help the authorities find the thieves who stole our money and did not give us the promised merchandise.Let me know if any of you want a pic of it to try and track down the thieves.

View full review

Loss:

$35

Cons:

No product ever received

Reason of review:

Problem with delivery

Preferred solution: Full refund

Anonymous

Guest-1244931

Dead trees and can't get in contact

May 01, 2018

I bought 12 tress , and a whole bunch of other stuff, 2017 nothing's alive 2018 but strawberries barely , I just want my money back, and know I can't find website and phone numbers not working , is there any help out here ?????? {{REDACTED}}

View full review

Reason of review:

Damaged or defective

Anonymous

Guest-1184992

Irritated

Feb 07, 2018

1.0

I placed an order in May 2017. they had no problem taking my money but they will not return my calls and my e-mails. How do I go about getting my money back? I am mad as it has been 9 months. I spent $138.45 and nothing to show for. This company needs to be accountable for people purchases and refund their money. I have never dealt with anyone like this. Is this a hoax? Please tell me how to go about getting refunded. How many other people got screwed? Make this company for what they have done to their customers who trusted them. They need to be accountable or at least the courtesy to return e-mails and calls. In fact their e-mil address is not longer valid.

View full review

Loss:

$138

Cons:

Being ripped off

Reason of review:

Problem with delivery

Preferred solution: Full refund

1 comment

Guest-1446549

Mar 15, 2018

Same here: $81 nothing grew and have not returned email and when called mailbox was full. Tried for three months.

Helpful

Companies Similar to The Usa Nursery

It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

I am the author of comment and would like to remove it

I want to report something else

Cancel

The Usa Nursery

The Usa Nursery Overview

Media from reviews

Do not buy ever!!!!

Cheated by the USA Nursery

Dead trees.

Complaint

Dead Trees

Liers

Dead stock

Nice prices but poor quality & products not correct

Crap!

SCAM --BEWARE

NO CONTACT?

AM IN THE PROCESS OF HUNTING THEM DOWN FOR ULTIMATE PAYBACK

Dead Trees

They Never Came

Dead trees and can't get in contact

Irritated

Companies Similar to The Usa Nursery

Honeycreek Nurseries

Summerstone Nursery

ProFlowers

Prestige Flowers

Why Trust Reviews on PissedConsumer?