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I bought two dwarf black cherries last Feb. 2017 and received them in late March 2017. Both died in June 2017 and they told me they will send two new trees in the fall. I have called The USA Nursery via email 4 times in late Oct. 2015 thru early Dec and NO ONE has...
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#1145523
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The 6 Norway Spruce trees I purchased from you in the spring of 2017 all died, (order #00065376) Invoice#37404. I just would like to know when to expect the replacement trees to be delivered. Thank You Jerry Legg 4927 Red Hills Lane, Sumner, IL. 62466 ph. 618-843-2541....
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3.5
#1128611
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I received 8 trees during March and April this year from this company and they looked very dry with no life but I thought this was because of the bare roots. I water and took care as was noted and they are still in the ground looking just like they did when I first...
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#1119695
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The Usa Nursery - Dead twigs sent, not even the right tree

The Usa Nursery
#1112153
1.0
Details
I ordered a few different kind of trees. They shipped similar twigs with different tags. They knew that all were dead, so they would never grow so no one can tell what they are. Total ripoff. Never got any response to my phone call or emails. {{REDACTED}}
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The Usa Nursery - Sux dead trees, no response

The Usa Nursery
#1100257
1.0
Details
Tried to call over 30 times now - no response to VMs & now ph# appears dead
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The Usa Nursery - Awful

The Usa Nursery
#1089968
2.5
Details
Out of 23 trees we ordered only 3 have survived their shipping and their sizes are ridiculous, they probably measure them with roots and all
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Advertised vs Delivered
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The Usa Nursery - DON'T WASTE YOUR MONEY

The Usa Nursery
#1086552
Received 57 trees and shrubs purchased 7 weeks after i paid for them. Received the package and not 1 was alive. This company is trash and needs to be shut down
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Early this year I purchases 3 cherry trees from USANursery . Several weeks went by and no sign of my purchase. After far too many telephone to customer service I finally go to speak with a representative who advised that perhaps I should wait until the fall of this...
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2.4
I liked
  • Selections
I didn't like
  • No response to my calls or emails after my purchase
#1117741
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the trees came in box in mail the roots had ice on them and wrapped paper towel and dead leaves put in water and then in ground just died more and then i try contact and no reply as to there ad lies they don't refund or exchange only take money and lie and steel bad...
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Anonymous
tree planter

Same here total rip off.

Anonymous
Darlyn

Same story here as well I bought 125 dollars worth of plants I had around 17 plants or so I did everything they said to took very good care of them and no sign of life whatsoe...

1.2
#1106355
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I ordered $110.00 worth of fruit trees spring 2017 and they are all dead sticks I've watered them and cultivated them and nothing I tried 3xs tried to email and call the company no response I'm contacting the BBB in connecticut to file a complaint. They have a section...
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#1100209
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I ordered 5 chestnut trees and upon receiving I noticed that they did not seem to be very healthy. Regardless, I planted them and nurtured them but it did not take long to realize I received dead trees. I called their customer support phone # a few weeks later because...
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1.8
I didn't like
  • Deception
  • Dead saplings sent to customers
  • Product and customer service
#1099651
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I ordered about $300 saplings from The USA Nursery online in this April. The USA Nursery mail almost completely dry saplings to me. I planted them and watered them twice a day for one month. The saplings never growed with green leaves even after the summer. Now (Sept.)...
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Anonymous
Smitty

You should have conducted you investigation prior to sending anyone $300.No excuse for thieving business practices , that stinks. But it's your own fault.

1.5
I didn't like
  • No response to my calls or emails after my purchase
  • False advertising
  • Deception
#1097656
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I ordered 4 trees early this year and they arrived on April 3rd. I was shocked when I opened the box because they looked dead and where barely 3 feet tall. I had paid extra to get 3' to 5' trees. I planted them the next day ,following their instructions and waited....
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jjliang
jjliang

I have the same situation. I lost $300--all saplings were dead after watering twice a day for one month. There was never a piece of green leaf that can be seen after the whole...

#1096857
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Contact The Usa Nursery

Mailing Address:
The USA Nursery
460 Sackett Point Rd
New Haven, Connecticut 06473
United States
Phone:
(203) 267-0204
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Everything I received seemed dead but planted and nurtured as I should. I was excited to receive the trees but slowly I realized my time was wasted and my money was gone. Nothing...now they don't answer their phone or have ever answered an email. The only problem they...
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Anonymous
Still nothing

Still nothing. Customer Support phone # 203-267-0204 goes straight to voicemail every time and then tells me that the voicemail inbox is full. I've called roughly 40 times f...

#1095370
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