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I placed an order in May 2017. they had no problem taking my money but they will not return my calls and my e-mails. How do I go about getting my money back? I am mad as it has been 9 months. I spent $138.45 and nothing to show for. This company needs to be accountable...
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1.0
I didn't like
  • Being ripped off
#1184992
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I, too, ordered 3-5 ft. Peach Trees and received dead 'sticks'. Filed a complaint with Connecticut and Tennessee officials and the Postal Inspectors, none did anything.........said it was the other's responsibility. I bought from The USA Nursery, my card was charged to...
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#1178475
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Bought over $100 worth of plants. About 90% were already dead or died soon after planting. Tried emailing them and calling - No response to my email info@theusanursery.com Now my email says this is no longer a valid email address. Tried calling their # 203-267-0204 and...
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#1174805
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I FILE A REPORT AGAINST THE USA NURSERY

This is geegee 2017 i file a report with the better business bureau three month ago , No response yet.Maybe they will review this case. If many of you other consummer write a letter to them also. As you know, spring is around the Conner ,they are going to sale new customer dead plants, we need to stake together, to stop The USA nursery from ripping other OFF Gerda
#1174596
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The Usa Nursery - Dead Trees

The Usa Nursery - Dead Trees
Last May I ordered all these trees and every last one was dead. I called and was told to put them in water and give them 6 months, if they didn't come back they would replace them. Ive been calling and calling and the number won't work. This is the order # 00074357.
1.0
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
#1173940
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i ordered blue spruce, american persimon, cherry, ...I received dead sticks. I called, called called. I was told that the owner does not read email. who ever was talking to me explain in detail to "Cut one inch of each dead plant and mailed it to the nursery. The...
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2.0
#1172681
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I ordered over 100$ worth of plants from them last year. They came in April like dead sticks smaller than expected. I planted them according to the directions and none of them survived. I contacted nursery, complained about these dead plants and asked for a refund by...
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#1159520
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Placed my order in March, finally got my shipment in May for 10 plants. Only 3 lived. After several attempts, I finally spoke to a person and was told I’d get a new shipment in the fall after the first frost. Still no shipment and now they can’t be reached. I have...
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2.0
I liked
  • Selection and prices
I didn't like
  • Dead trees poor customer service
#1147678
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I bought two dwarf black cherries last Feb. 2017 and received them in late March 2017. Both died in June 2017 and they told me they will send two new trees in the fall. I have called The USA Nursery via email 4 times in late Oct. 2015 thru early Dec and NO ONE has...
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Anonymous
Anonymous

Spent over 100$ on fruit trees and all have been dead sticks for 2 growing seasons tried contacting multiple times with no response email or phone call this nursery is terribl...

#1145523
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Contact The Usa Nursery

Mailing Address:
The USA Nursery
460 Sackett Point Rd
New Haven, Connecticut 06473
United States
Phone:
(203) 267-0204
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The 6 Norway Spruce trees I purchased from you in the spring of 2017 all died, (order #00065376) Invoice#37404. I just would like to know when to expect the replacement trees to be delivered. Thank You Jerry Legg 4927 Red Hills Lane, Sumner, IL. 62466 ph. 618-843-2541....
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3.5
#1128611
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