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I ordered a few different kind of trees. They shipped similar twigs with different tags. They knew that all were dead, so they would never grow so no one can tell what they are. Total ripoff. Never got any response to my phone call or emails. I ordered a few different...
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1.0
#1112153
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the trees came in box in mail the roots had ice on them and wrapped paper towel and dead leaves put in water and then in ground just died more and then i try contact and no reply as to there ad lies they don't refund or exchange only take money and lie and steel bad...
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Anonymous
Darlyn

Same story here as well I bought 125 dollars worth of plants I had around 17 plants or so I did everything they said to took very good care of them and no sign of life whatsoe...

1.2
#1106355
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I ordered $110.00 worth of fruit trees spring 2017 and they are all dead sticks I've watered them and cultivated them and nothing I tried 3xs tried to email and call the company no response I'm contacting the BBB in connecticut to file a complaint. They have a section...
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#1100209
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The Usa Nursery - Sux dead trees, no response

The Usa Nursery
#1100257
1.0
Details
Tried to call over 30 times now - no response to VMs & now ph# appears dead
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
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The Usa Nursery - Awful

The Usa Nursery
#1089968
2.5
Details
Out of 23 trees we ordered only 3 have survived their shipping and their sizes are ridiculous, they probably measure them with roots and all
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

The Usa Nursery - DON'T WASTE YOUR MONEY

The Usa Nursery
#1086552
Received 57 trees and shrubs purchased 7 weeks after i paid for them. Received the package and not 1 was alive. This company is trash and needs to be shut down
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The Usa Nursery - Dead trees & service

The Usa Nursery
#1076320
Ordered a dozen fruit trees of which arrived dead a month after ordering. Emailed 4 times and tried to get these sent back. Disputing charges with credit card
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I ordered 5 chestnut trees and upon receiving I noticed that they did not seem to be very healthy. Regardless, I planted them and nurtured them but it did not take long to realize I received dead trees. I called their customer support phone # a few weeks later because...
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1.8
I didn't like
  • No response to emails
  • Dead saplings sent to customers
  • Deception
#1099651
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I ordered about $300 saplings from The USA Nursery online in this April. The USA Nursery mail almost completely dry saplings to me. I planted them and watered them twice a day for one month. The saplings never growed with green leaves even after the summer. Now (Sept.)...
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Anonymous
Smitty

You should have conducted you investigation prior to sending anyone $300.No excuse for thieving business practices , that stinks. But it's your own fault.

1.5
I didn't like
  • False advertising
  • No response to my calls or emails after my purchase
  • Deception
#1097656
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I ordered 4 trees early this year and they arrived on April 3rd. I was shocked when I opened the box because they looked dead and where barely 3 feet tall. I had paid extra to get 3' to 5' trees. I planted them the next day ,following their instructions and waited....
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jjliang
jjliang

I have the same situation. I lost $300--all saplings were dead after watering twice a day for one month. There was never a piece of green leaf that can be seen after the whole...

#1096857
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Everything I received seemed dead but planted and nurtured as I should. I was excited to receive the trees but slowly I realized my time was wasted and my money was gone. Nothing...now they don't answer their phone or have ever answered an email. The only problem they...
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#1095370
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I totally wished I had of looked at thia before I sent these people my money I order 4 burgundy plum maple trees and even received 1 tree free of my choice normally Im ecstatic so they come in descent time 2 weeks they come in a long skinny box it looked like a twig...
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1.8
#1091569
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They have a phone number - it is never answered and the mailbox is always full. Over 5 months I tried over 20 times to call. I tried emailing . No response. Two roses out of an order of $170 tried to grow. The rest was so dried out and damaged on arrival I immediately...
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1.0
#1091307
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Contact The Usa Nursery

Mailing Address:
The USA Nursery
460 Sackett Point Rd
New Haven, Connecticut 06473
United States
Phone:
(203) 267-0204
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Several months ago I ordered $50 worth of plants from this nursery. They arrive battered and beaten up in a box that they raffled to my home in all the way from Connecticut. I immediately called them and complained and I was told " we have a year guarantee if your...
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#1089193
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