Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I ordered plants from this company and not only received the plants a month later, they were dead plants. I attempted to contact the company to find out the the phone number was not working.

I have attempted to contact the company several times to no avail. I have now contacted my credit card company and spent time on the phone to see if there is some other way to contact the company through the dispute resolution department.

My credit card company stated that they will be given 15 days to respond while they put the charge on hold. I have read reviews of the company and I am now joining others in a complaint of this company.

Review about: The Usa Nursery Cherry Hedge Plant.

Reason of review: Damaged or defective.

Monetary Loss: $116.

Preferred solution: Full refund.

I didn't like: Dead trees, No response to my calls or emails after my purchase, Diseased trees, Product that they sent.

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